'We have used this vet practice for about 15 years and would not go anywhere else.  You are made to feel very safe and that your pet is very important to them.  We have had many appointments as we have a few dogs and whatever the problem they tell you what they are doing and how they can help your pet.  We have had some sad times (losing a pet is always difficult) and they are very kind and helpful, we feel like they are friends or family not just vets.  This is about the vets and the receptionists who also do a fantastic job too.  Keep up the great work!  All the best to Catriona for her new arrival.'