'We wouldn't go anywhere else.  The staff are fantastic and you can have a real laugh with the girls on reception, I like that.  Catriona is our normal vet, she is on maternity leave at the moment, congratulations to her and hubby on their new addition.  Saw Will today with Ellie and he was very sympathetic and professional, but at the same time made us feel completely at ease, a really nice chap.'