As we confirmed earlier this week our full range of routine and emergency services will be available throughout the second lockdown. However, as part of our efforts to restrict the spread of the coronavirus we would like to take this opportunity to reacquaint our clients with our telemedicine consults that were launched at the end of March during the early stages of the pandemic. This service offers a face to face consultation with one of our veterinary surgeons without the need to leave your home/yard.

Circumstances under which a telemedicine consult may be appropriate are:-

  • For a live video assessment by a vet in order to determine whether a physical assessment is required. This could apply to wounds/skin issues etc.
  • In order to assess a horse before prescribing repeat medication . In these exceptional circumstances, the Royal College of Veterinary Surgeons have made clear that prescribing medicines following a video consult can be appropriate and in the best interests of animal welfare.
  • Before commencing return to work protocols/ turn out

During lockdown these appointments are being offered at a reduced rate of £25. This fee will be charged at the time of booking however if the vet decides that a visit/hospital consult and a physical examination are required the £25 will be deducted from our standard consult fee.

The appointment is very easy to set up - we use a program called Whereby which works either via an app or the web browser on your mobile phone. All you need is good 3G/4G reception or a WIFI connection.

For further details please contact our reception team.