Equine Office Receptionist/Administrator
We are looking for a receptionist/administrator to join our Equine team. You will need to demonstrate excellent customer-service skills supported by the ability to work under pressure. Effective communication & numeracy skills are essential as is the flexibility to cover staff holidays & absences. Experience with office IT, word-processing, data handling and web-based systems is essential. You will be a team-player, conscientious, hard-working and organised. A knowledge and understanding of the equine industry is essential.
HOURS: 6 hours/day Mon – Fri. Flexibility to do variable shifts of either 8am – 2pm or 12noon to 6pm depending on the needs of the office is ideal. In addition 8.30am- 12noon Sat on a 1:4 rota.
On Wednesday 29th August 2018 OVH Equine hosted our annual referring vets CPD day at The George Hotel and Business Centre in Stamford. Nineteen delegates enjoyed a day of talks covering surgery, imaging and medicine. This was followed by a trip up to Burghley Horse Trials to watch the first horse inspection. Many thanks to all those that attended, we hope to see you again next year!
This week we were delighted to present Paula Scaife, from Cancer Research UK, with a cheque for £1000. The money was raised at client evenings, through competitions and sponsorship during 2017.
A huge thank you to all of our clients for your generous donations, it's fantastic to be able to support such a worthy cause which touches so many people's lives.
Are you interested in a customer service apprenticeship? We are currently searching for an apprentice to join our equine reception team. This is a great job for those who can maintain a positive and customer friendly attitude at all times. You will also give customers a positive impression of yourself and our practice. You will be expected to deal with customers face-to-face and over the telephone.
Only applications received via this process will be considered.
In a recent client survey 93% of those who responded would like to use an online booking service for routine vet appointments. VetBooker is a client interaction portal for veterinary practices which will work alongside our Practice Management System to allow registered clients to book online appointments.
The system will hopefully go live this month, initially just for booking vaccination appointments. All small animal clients with an active email address will receive an email link allowing them to register.
Next time you come in to see us please take five minutes to check with reception that we have an email address on your client account. Alternatively, send us an email with your details to:
Wednesday 30th September saw Oakham Veterinary Hospital hold a CPD day for referring vets at the George Hotel business centre in Stamford.
The day focused on updates regarding new techniques, interesting cases and clinical research from our caseload. The subjects covered included surgery, medicine, imaging, neurology, and sports medicine. Speakers included our own vets and our colleagues from the University of Nottingham School of Veterinary Medicine.
The programme included:
This month at OVH we are welcoming a new equine surgeon, Julia Dubuc. Julia is employed by the University of Nottingham as a clinical assistant professor of equine surgery and is based here at OVH on a fulltime basis.
Her main area of research is centred on the equine stifle, more specifically the meniscal injuries and their contribution to joint disease. She recently moved here from Canada and completed her first ironman in July 2017, a hobby which she is keen to continue in the UK's great weather.
Equine vets and horse-owners will have access to the latest research and resources on common emergency conditions in horses thanks to a new website launched today.
VetReact has been set up by an equine research group at The University of Nottingham’s School of Veterinary Medicine and Science. The team hopes the new site will be the ‘go-to’ resource for the latest evidence-based advice and information on clinical best practice in horse medicine.
VetReact adds to the current national campaign by the Nottingham Vet School and British Horse Society – REACT Now to Beat Colic – which is helping horse owners spot the early signs of colic and seek early diagnosis and treatment.
A good de-worming strategy is an important part of your horse's general healthcare plan. A high worm burden may predispose your horse to ill health, weight loss, poor condition, diarrhoea and most seriously, colic. The traditional approach of treating horses for worms at set intervals every three months is promoting 'resistance' amongst the worm population. There are no new classes of wormer currently under development, so it is important that we update our thinking when it comes to best practice for worm control. Strategic worming uses worm egg counts to assess whether your horse actually needs worming.
The British Horse Society (BHS) and The University of Nottingham have teamed up to help horse owners combat the life-threatening condition of colic. Their REACT Now to Beat Colic campaign comes after Nottingham Uni research found that more than 90% of horse owners did not feel confident in spotting the early signs of colic.
Thank you to everyone who came along to our 'Evening with the OVH Equine nurses' last week. The event was sold out and was the perfect opportunity for our nurses to showcase their role within the hospital. It also created an informal setting to learn more about first aid, coping in an emergency and looking after your horse during various life stages. The British weather was for once on our side and we were able to use some of the hospital's outside areas as well for the practical demonstrations.
We hope to do more evenings like this in the future so watch this space!
It's official, Catriona Laird and Chris Booth are now Partners in the Small Animal practice here at Oakham Veterinary Hospital.
They have much to celebrate at the moment with the official opening of the new extension taking place at our Open Day last weekend. Over two hundred people joined us for tours of the hospital, a chance to meet the team and join in lots of interactive competitions and activities.